Shipping
If you place an order before 5:00 pm, your order will be processed today.
Normally, delivery takes 3-7 days. This depends on the distance your package has to travel.
You will receive a Track & Trace code from us indicating where your order is and when it will arrive.
No, shipping is completely free. We feel this is part of service.
Returns
If you have a question or concern, please send a message to support@eclipsetoronto.com
Send us an email with the order number and the reason why you want to return the product. From here we will resolve it for you.
You have a 30-day reflection period. After these 30 days you unfortunately cannot return the product.
General
Please send us a message with the relevant problem. Most likely we can solve it for you. We recommend that you do not simply order another size, as this order will most likely have to be returned.
Yes, you can cancel your order within 24h. Simply send us an email with your order number and the reason for cancellation, if you wish to cancel the order.
You can checkout securely with PayPal, Credit Card and Google Pay. If your payment method is not listed, please send us a message. We can most likely help you.
Different question than the one above? Feel free to send a message to support@eclipsetoronto.com